Constant improvement spirit must be nurtured. Skills must be honed and updated. This is why we provide a fully integrated approach to reinforcement.
It can consist of:
A follow up plan: asking reps for a commitment to an improvement plan, creating a mechanism for reporting their progress to both the consultant and management;
Hands-on field coaching and training where we actually go into the field with our clients and work side-by-side with them to apply the process to real accounts;
Internalization workshops, providing hands-on live account coaching, helping adaptation to specific individual projects/situations/challenges;
Opportunity win/loss reviews;
Facilitated group reinforcement sessions.